A Vendor Selection and Management Strategy

Our client, one of the world’s largest domain registrar and web hosting company, needed a formal and reliable mechanism to engage and screen vendors. We developed a custom vendor evaluation and selection process based on four main core contact center competencies.


We went beyond our client’s expectations; we turned our advice into action. We helped our client achieve significant cost savings by leveraging industry best practices and our sales know-how. In a short period of time, our client achieved some outstanding results:

35% higher sales revenue and,

40% lower cost of acquisition.

When it comes down to outbound sales, we won’t just tell you what to, we’ll do it for you. Download our case study to learn how we helped our IT client streamline their vendor selection process while adding tangible business value.