Supporting Partners

At John Keells BPO we believe in the power of strategic partnership: capitalizing on the collaborative efforts, experiences and expertise of other industry professionals to enhance the benefits we provide to our clients.

We partner with successful organizations to gain access to a wider range of products and services for you to enjoy. By aligning ourselves with the right partners, we ensure that the integrated solutions we provide always maintain the highest calibre of integrity and quality.

John Keells Computer and IT Services

Also known as JKCS, John Keells Computer Services is a software company headquartered in Colombo, Sri Lanka, and operating Offshore Development Centers (ODCs) in various locations including Dubai and Scandinavia.

JKCS is a subsidiary of John Keells Holdings (JKH), one of the largest business conglomerates in Sri Lanka, and is one of three IT companies operating under John Keells Holdings, the other two being Keells Business Systems Limited (KBSL) and John Keells Office Automation (JKOA) Limited.

A key player in the aviation industry

JKCS is best known for developing innovative software for the aviation industry. Some of its biggest clients include Emirates Airline, SriLankan Airlines, Air Arabia, Qatar Airways and Computer Sciences Corporation (CSC).

The renowned Emirates Skywards passenger rewards system was developed by JKCS and has since been adopted by many airlines including SriLankan Airlines. JKCS is also credited with developing a number of solutions for several players in the aviation industry including full service and low-cost carriers.

Full Service Carriers (FSC)

  • Internet Booking Engine (IBE)
  • Mobile Check-in Agent
  • AirBoard – By AviIT
  • E-MAN – By AviIT
  • Other bespoke airline software

Low-cost carriers (LCC)

  • AccelAero / CESAR / SkyNet
  • Departure Control Systems (DCS)
  • Airports
  • Baggage Reconciliation System (BRS)
  • Mobile Check-In Agent

An emerging player in hospitality and tourism

JKCS is successfully venturing into the world of travel and hospitality with its latest product: Zhara Hospitality Suite (Zhara HS), a web-based hotel management solution. By leveraging its expertise in developing IT systems for airline giants like Qatar, Air Arabia and Kingfisher Airlines, JKCS is helping hotels harness the same technology to power their own growth.

Zhara HS is an all-in-one hotel management software that enables a resort or hotel chain to run its entire operation by simply logging on to the Internet. It offers all the features of an enterprise class multi-property system while making life easier for hotel staff and management and transforming the way the hospitality sector does business.

InfoMate (Pvt) Ltd.

A specialist provider of Finance and Accounting (F&A) Services, InfoMate was set up as a captive shared service centre for the John Keells Group and gained considerable experience in operating JKH’s highly complex and diverse processes.

InfoMate currently has a client base of 55 companies throughout Sri Lanka, India and the Maldives in a wide range of industries including manufacturing, retail, hotels, destination management , shipping and logistics, and real estate.

Among InfoMate’s most cutting edge IT innovations is a proprietary document management system called BPOmate which transmits scanned images from the client’s premises to the processing centre. BPOmate has several outstanding features including workflow, SAP integration, email integration, document tracking, indexing and retrieval, and on-line real time visibility of the processing status – all made possible by InfoMate’s stellar staff of well-seasoned and highly trained accounting technicians.