Spiking fuel costs have badly affected airlines and car rental agencies, two major mainstays of the travel and hospitality industry.
In order to remain commercially viable, these firms are now required to rationalize as many line-item expenses as possible. Outsourcing is a wise way to remain cost effective without sacrificing the quality of customer care. One strategy for example is outbound calling: one of the many ways John Keells BPO can help generate revenue and boost sales of travel insurance and upgrades on hotels, vehicle models or flights.
To learn more about how John Keells BPO can help you face the challenges specific to your industry while remaining competitive and growing your business, visit Our Services and explore the range of integrated and flexible solutions we offer.