Vision, Mission, and Values

At John Keells BPO our core values define the guiding principles of how we behave and operate to achieve our long term vision.


Our Vision

To provide the best client experience in the BPO industry.

Our Mission

As a premium quality service provider, our mission is to excel at creating tangible value for our clients by anticipating and understanding their needs and by providing superior insight into the improvement of their business performance.

Our Corporate Values

Innovation: Changing constantly, re-inventing and evolving
Integrity: Doing the right things always
Excellence: Constantly raising the bar
Caring: Fostering a great place to work
Trust: Building strong relationships based on openness and trust