John Keells BPO has helped an impressive portfolio of global and regional clients achieve aggressive business goals while building strong and lasting relationships with their customers.LEARN MORE
At John Keells BPO we are happy to announce the official inauguration of our brand new service delivery center in Montreal, Canada. At full capacity, our state-of-the-art center in Montreal will employ over 250 agents to service our clients in the areas of customer care, inbound and outbound sales, and premium technical support in English and French.> Learn More
Outbound sales campaigns typically yield a very low conversion rate and a high cost of acquisition. Customer-centric outbound campaigns help you deliver the right message to the right customer increasing the degree of relevance and the propensity to purchase your products or services.> Learn More
Call center week is the world's number one customer care event and the global leader in customer service transformation. So don't miss out on this opportunity to get great content, to meet with key industry leaders, and to gain the insights you need to take your customer experience strategy to the next level. It will be a fantastic show!> Meet with us
We are accountable for results, not hours.
Every solution is designed with your business in mind.
Multichannel integration & access to talent and skills worldwide.
To help our clients achieve success.
Send us a message and one of our outsourcing specialists will get back to you shortly. Whether you are looking to outsource your programs or need expert advice on your outsourcing or contact center strategy, we are here to help you every step of the way!> CONTACT US